Privacy Policy
Last Updated: June 26, 2025
Nexbeta Academy ("we," "us," or "our") operates met-v2.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Register for an account
- Enroll in seminars or courses
- Subscribe to our newsletter
- Contact us via email or contact forms
- Participate in discussions or forums
- Complete surveys or provide feedback
This information may include:
- Full name
- Email address
- Phone number
- Billing and payment information
- Professional background and credentials
- Country of residence
- Time zone preferences
- Educational interests and preferences
Automatically Collected Information
When you access our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address
- Browser type and version
- Operating system
- Access times and dates
- Pages viewed and links clicked
- Referring website addresses
- Device identifiers
- Geographic location data
Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings, though disabling cookies may limit certain functionality.
How We Use Your Information
We use the information we collect for various purposes, including:
Service Delivery and Account Management
- Create and manage your account
- Process your seminar enrollments and registrations
- Deliver course materials and educational content
- Facilitate participation in online discussions and forums
- Process payments and maintain billing records
- Issue certificates of completion
Communication
- Send you course-related updates and notifications
- Respond to your inquiries and support requests
- Provide important service announcements
- Send newsletters and promotional materials (with your consent)
- Notify you about new courses and upcoming seminars
Improvement and Analytics
- Analyze usage patterns and trends
- Improve our website functionality and user experience
- Develop new features and services
- Conduct research and gather feedback
- Monitor and prevent technical issues
Legal and Security
- Comply with legal obligations and regulations
- Enforce our terms and conditions
- Protect against fraudulent or unauthorized activity
- Resolve disputes and prevent abuse
- Maintain the security and integrity of our systems
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers include:
- Payment processors
- Hosting and infrastructure providers
- Email service providers
- Analytics and data analysis services
- Customer support platforms
- Learning management system providers
These service providers are contractually obligated to maintain the confidentiality of your information and use it only for specified purposes.
Course Instructors and Facilitators
Your name, email, and relevant profile information may be shared with course instructors and facilitators to enable course delivery, feedback, and interaction.
Other Participants
When you participate in discussion forums, group activities, or collaborative projects, certain profile information may be visible to other participants to facilitate interaction and learning.
Legal Requirements
We may disclose your information when required by law, court order, or legal process, or when we believe disclosure is necessary to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or security threats
- Protect the safety of users or the public
Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the successor entity.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Specifically:
- Account information is retained while your account remains active
- Course enrollment data is retained for record-keeping and certificate verification
- Payment records are retained according to financial regulations
- Communication records are retained to maintain service history
- Analytics data may be retained in aggregated, anonymized form indefinitely
When information is no longer needed, we securely delete or anonymize it according to industry standards.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.
Correction
You may request correction of inaccurate or incomplete personal information.
Deletion
You may request deletion of your personal information, subject to certain legal exceptions such as record-keeping obligations.
Restriction and Objection
You may request restriction of processing or object to certain uses of your information.
Withdrawal of Consent
Where processing is based on consent, you may withdraw your consent at any time.
Marketing Communications
You may opt out of receiving promotional emails by using the unsubscribe link in our messages or contacting us directly.
To exercise these rights, please contact us at support@met-v2.com. We will respond to your request within a reasonable timeframe as required by applicable law.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure socket layer (SSL) technology
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Incident response and breach notification procedures
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
International Data Transfers
As an international platform, your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.
When we transfer information internationally, we implement appropriate safeguards to protect your information, including:
- Standard contractual clauses approved by relevant authorities
- Ensuring service providers maintain adequate security measures
- Compliance with applicable cross-border data transfer regulations
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our systems.
Third-Party Links and Services
Our website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Third-party integrations on our platform (such as video conferencing tools, payment processors, or social media plugins) have their own privacy policies that govern how they collect and use information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email or prominent notice on our website
- In some cases, seek your renewed consent where required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Nexbeta Academy
Vilis Boxing Gym Level 1
284 Great South Road
Manurewa, Auckland 2102
New Zealand
Email: support@met-v2.com
Phone: +64 4 939 4012
Acknowledgment
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.